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Frenquently Asked 

questions

WHAT IS INCLUDED IN MY COLOR SERVICE?

Every color service begins with a thorough consultation to determine your next best steps. The base price of color includes all products necessary, a glazing service (you may have heard this called a toner), a signature shampoo experience with head/neck massage, blow dry and styling lesson.

YOUR NEXT APPOINTMENT IS 3-4 WEEKS OUT! WHAT DO I DO?

I totally get it. It can be frustrating to wait but I promise you this: My schedule is designed to create the ultimate client experience and it is worth the wait! You can sign up for my wait list and be notified of openings by heading here.

WHAT PRODUCTS DO YOU USE & CARRY?

I use Redken and Pulp Riot color.  I use ElevenAustralia & Leaf + Flower for shampoo, conditioner, and styling. I also use Olaplex for treatments and styling. 

I AM NOT SEEING THE SERVICE I WANT ON YOUR MENU. WHAT DO I DO?

Feel free to reach out to me using my contact form to see if I can accommodate your request. I am no longer taking on wedding parties or kids haircuts. I appreciate your understanding.

DO YOU HAVE A REFERRAL/REWARDS PROGRAM?

I do! I give every guest a punch card that is kept in the salon. I offer a points based program that you can cash your points in towards money off your services!

 

WHAT IS YOUR CANCELLATION POLICY?

Your appointments are very important and I understand that sometimes schedule adjustments are necessary, therefore, I respectfully request at least 24 hours notice for cancellations.  Since the services are requested for you personally, a cancellation fee will apply. My other guests and my time is valuable to me. 

Should you cancel your appointment with less than 24 hours' notice, a $25 per service cancellation fee applies and will be due before a new appointment is scheduled. 

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